At ACE Hôtel, we believe that being eco-responsible is simply being responsible.

Because taking care of you is also taking care of ourselves...

We can often read complex charters with figures and percentages... but at ACE Hôtel, simplicity is part of our DNA. Our hotel chain is one on a personal scale, so we have chosen to carry out simple, everyday actions.

Use of water

  • All of our bathrooms are equipped with ventilators to reduce our water consumption without reducing your comfort.

  • We monitor the plumbing every day, our teams are trained to spot the slightest leak. If you notice a suspicious drop in your room before we do, you have a role to play too. Simply let us know and we will take immediate action.

  • The water consumption in each of our hotels is monitored closely using meters.

  • While we're brushing our teeth, we turn off the tap. How about you? When you think that a closed tap represents about 10 litres of water saved per minute... Without being a mathematician, we can imagine what this means for a hotel with 60 rooms. And on a global scale, we all have a huge role to play, while keeping a bright smile.

  • Every day we ensure that every room and every bathroom is cleaned with the utmost care. If you're staying for several nights consecutively in our hotel and are happy to reuse your towels, don't forget to hang them up. One reused towel saves 6 litres of water (and detergent). If you have chosen one of our hotels for a long stay, your sheets will be changed every 3 days. If you feel that this is not necessary, please let our team know.

Energy consumption

  • To limit our consumption, we optimise our electrical installations and insulation and pay attention to the energy performance of our buildings. The ACE Hôtels built since 2015 have a 'B' energy rating. Hotels are now built with external insulated cladding, which is more efficient.

  • All our rooms are equipped with a key card. When you leave your room, you don't have to worry about the lights being left on. Everything is switched off with a click.

  • For your comfort, all our hotels are air-conditioned. That's great to have a cool room in summer, but it's not that great in fact. Do we really need it? We have retained this system but rely on you to use it sensibly. Each room is independent, so you are free to do as you please, we have just limited the cooling to 17°.

  • As with water consumption, the electricity consumption of each of our hotels is closely monitored on a daily basis, confirmed by our meter readings.

  • We have brand new hotels that are fully equipped with LEDs and older hotels. For these hotels, we are "relamping". What is relamping? It consists of replacing a lighting system with a more economical one, using LED technology for example, adding motion sensors with timers in the corridors too.

  • We also use our common sense: we maintain our appliances, refrigerators, heating and air conditioning systems. We try to eliminate draughts and in summer you will notice that we draw the curtains of your room to shelter it from the sun.

  • We nearly forgot, all of our hotels are double-glazed for good acoustic and thermal insulation.

  • Several of our hotels have electric charging stations so that our guests can recharge their vehicles, thus limiting CO2 emissions. We will be extending this to more hotels in the coming years.

Waste management

  • Our hotels have recycling bins, similar to what you have at home. Simple, visual and easy for everyone.

  • We are reducing our packaging to limit waste. For example, we have done away with individual compotes and yoghurts in favour of large pots. Our cottage cheese is organically produced, as are our tea, chocolate and honey. Individual spreads have been replaced by glass jars that can be recycled. Another important point is that our hazelnut and cocoa spread is tasty and palm oil free!

  • Our suppliers also contribute to our efforts, by reducing delivery packaging.

  • Our staff are trained and apply all of these daily actions.

Our choices


All our complimentary products are Ecolabel certified, which is good for the planet and for your skin.


ACE Hôtel has chosen DUVIVIER HOTELLERIE to offer you very comfortable bedding. The Matfa - Literie Duvivier group has been making high-range bedding since 1928 in France. It has workshops in the Vendée and Vienne regions work every day to ensure you get a good night's sleep. This French brand, has been awarded the Living Heritage Company and the Guaranteed Origin labels. They take particular care with each item of bedding that leaves their workshops. Their high-tech expertise is used to perfection to manufacture mattresses made from natural materials and recyclable materials that help to preserve the environment.


ACE Hôtel has been a partner of the Too Good to Go app since March 2021 to help prevent food being wasted and reduce the overall volume of waste. For breakfast, we cook baguettes, croissants, pains au chocolat... and sometimes there are some left over. On average, we save 600 baskets a month.


The ACE Hôtel chain was founded in the volcanic Auvergne region, and its Puy mountain range is a Unesco World Heritage Site. Needless to say, we are very committed to preserving nature and using regional products! We want you to help you discover the most beautiful routes in France, on foot, by bike or by shared transport (it's much less polluting), without forgetting the best places to eat near to our hotels, so that you can savour the delicious specialities of each region. Our teams have travelled through each region for you and provide you with their travel guides. We believe that the most beautiful journeys are just a stone's throw away. Of course, we are carrying out other actions too, but always with you. Because taking care of you is also taking care of us...

Of course, we are carrying out other actions too, but always with you.

Because taking care of you is also taking care of us...